No medical procedure is 100% risk-free, anywhere in the world. However, Platinum Meditours works with certified and internationally accredited clinics and doctors. Maintaining quality, professionalism and aesthetics standards, providing the security our patients require.
Rehabilitation therapy (if necessary)
Local tour packages
Yes, we suggest that they do. It gives them the necessary support and company but is not required (companion has additional fee)
Yes, Platinum Meditours works with United Medical Credit , where patients can get different financing options
It depends on the medical procedure and the destination. In the planning stage, the doctor’s instructions will be communicated to the patient, on how many days prior treatment or medical procedure is required to be at the destination. Usually, 24-72 hours before the process.
10-15 days is the average time for an optimal process and a successful medical trip. However, the length may vary depending on the treatment/process, the recovery and doctors discharge.
Platinum Meditours has stringent patient privacy rules. All our forms and platforms are secured. We will not share personal or medical information of any patient without prior authorization (The process is safe and in compliance with HIPAA regulations) www.hipaatraining.com
We select our partners and suppliers through an extensive and careful process. We seek the highest quality standards (ISO 9001) in each of them. Facilities and doctors are selected according to factors such as experience, available procedures, equipment used, patient experience, customer service, location, results, accessibility, among others. We make sure of each vendor making a personal visit to the facilities with our team.
The patients most likely to use medical tourism are those whose insurance does not cover the medical procedure, there are occasions where the deductible is higher than expected, lengthy waiting lists, therapeutic method is not available in the country or area of patient residence, or just cannot afford the high cost of the procedure, medical tourism is the solution.
Our staff is trained in English and Spanish. However, for patients who do not speak the local languages (Spanish or other), we will assign trained staff in their native language (usually English). We take the necessary precautions and work with bilingual physicians and hospitals, providing comfort and safety our patients require.
Platinum Meditours has a support staff at every destination; each patient is assigned to an internal system of personalized service, which will provide them with a local cell phone during the stay, which included a list of emergency contacts.
Our medical procedures or treatments are planned (1-2 months minimum). Therefore the total or partial payment is requested in advance. Through transfer, deposit, check or credit card. The respective terms and conditions of payment are set out in Platinum Meditours contract.
If the patient chooses financing payment, the terms are set by United Medical Credit, depending on the profile and credit history of the applicant.
The patient is informed and guided regarding postoperative instructions from their doctor. Safe return to patient’s country of origin is prepared after proper medical discharge, ensuring patient safety. No patient is allowed to fly long distances back if not previously authorized by the specialist.
We will provide the patient with a complete overview of the procedure, results, and instructions. Which can be handled if necessary to patient’s doctor in their country of origin. Our staff stays in close contact with the patient, to provide appropriate follow-up until the patient is fully recovered.